How does NOS protect your personal information?

NOS has implemented adequate, necessary and sufficient logistical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, diffusion, unauthorized access or any other form of illicit or accidental treatment.

NOS has implemented:

• logical security measures and requirement, such as the use of firewalls and systems for detecting intrusion into its systems, the existence of a rigorous policy in relation to accesses to systems and information, and a register of actions taken by NOS staff on personal data of customers and users (logging);

• physical security measures, among which can be highlighted strict control over access to NOS physical installations by staff, partners and visitors, as well as access to the essential NOS technological infrastructure, which is highly restricted and continuously monitored;

• means for protecting data from design (“privacy by design”) using technical means such as masking, encryption, aliasing and rendering personal data anonymous, and also a range of preventive measures that encourage privacy (“privacy by default”);

• Mechanisms for scrutiny, auditing and control, in order to ensure compliance with privacy and security policies;

• A program of information and training for staff and partners of NOS;

• Access rules for Customers and Users to specific products and services, such as for example the introduction of a password, in order to strengthen security and control procedures.

Further advice

NOS advises caution in revealing your personal data and in exchanging this data on the internet, acts which are entirely the responsibility of the customer, in view of the fact that these data are not entirely protected against possible abuse, as well as adopting complementary security measures, including the maintenance of devices (PCs, tablets or mobile phones) and programs that are properly updated and configured with firewalls and protection against malicious software (e.g., antivirus), not to navigate on sites of questionable reputation or for which you do not have due guarantees of authenticity, the physical protection of your devices and to avoid putting access credentials on computers that can be accessed by the public (e.g., cybercafés, hotels etc.) and the use of passwords that are strong and differentiated according to each service or website.

With special reference to your children, or adolescents, take special care with privacy on the internet, social networks and games, mobile phones and other devices. Read carefully and guide them on the privacy policies of suppliers of these services, make them aware of the ways of circulating information on the internet and of cookies, encourage your children to only share personal information with people or companies that they know and not to navigate on sites of questionable reputation or on those which do not have due guarantees of authenticity, help them to create their online profile and to use strong passwords and ones that are differentiated according to each service or website, to lock their computers and to create a pin for their mobile phone.