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Transform your business through communications

With NOS' professional call centre

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Customize the solution to your business:

Find out everything you can do

With NOS Central Pro Features

Boost your productivity

NEW

 

With the new Cisco Webex app:

 

  • Work wherever you want and from any device
  • Promote your employees' collaboration in meeting, chat or file sharing

Make the best decisions

NEW

 

With the new, simpler and more intuitive Selfcare portal:

 

  • Be autonomous in the management of your call centre, adapting it to your daily needs
  • Use call analytics to make the best decisions and improve your customers' experience

Provide a better experience for your customers

With the Customer Service Group:

 

  • Define which employees should receive different calls
  • Route calls to whoever is available and reduce waiting times for your customers

Answer all your customers

With queues:

 

  • Secure calls on hold and don't miss a single contact
  • Customise messages for your customers on hold, ensuring the best experience

Do not worry about changing

NEW

 

With Managed Services:

 

  • Ensure the right configuration for your business and the support you need to get the most out of your call centre
  • Have a specialised team and a dedicated helpline for your business

Optimise your business customer service

With automated customer service (IVR):

 

  • Ensure a professional and customised service by directing the customer according to their needs
  • Adjust call times and flows according to your business activity

Would you like to know which features are right for your business?

We have a team of experts available to help you.

Find out about our plans for your business

Net Tv Voice
€,month
Selfcare management portal
Customer service group
Call queue
200 Mbps fixed internet
Includes Power Router
Voice
1,000 minutes to national fixed and mobile networks ( Corporate Phone Offer)
150 Channels
Iris HD
Net Voice + Mobile
€,month
Selfcare management portal
Customer service group
Call queue
200 Mbps fixed internet
Includes Power Router
Voice
1,000 minutes to national fixed and mobile networks ( Corporate Phone Offer)
Mobile
2GB and 4.000 Minutes/SMS

Amounts not including VAT. Loyalty period 36 months.

Different businesses require different solutions

Customise our plans to suit your business.

What our customers say

About the NOS Central Pro solution

"With NOS Central PRO, the reply to customers is instant."

DataFax

"NOS Easy IVR allows us to have several people on the line and the customer doesn't wait as long and we don't miss as many calls."

Palácio do Chiado

Still haven't found the solution you're looking for?

Clarify your doubts and talk to an expert.

Privacy Policy

The data collected will be automatically processed by NOS - Comunicações, S.A., as data controller, for the period of time necessary for the purposes of Customer Management and Service Provision, as well as for the purposes of Communications of NOS or NOS Group companies' Products and Services. Should you not enter into a contract with NOS, your data will be deleted after 2 years. For more information on how to exercise your rights, please consult our Customer Privacy Policy here.

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