1. THE NOS COMMITMENT
2. WHAT ARE COOKIES AND WHAT ARE THEY USED FOR
2.1. Cookies are small text files stored on your computer or mobile device when you access certain websites, or other online services. They contain information about your web browsing. The cookies used by NOS do not store sensitive personal information such as your address, password or bank details.
2.2. Cookies enable us to provide you with a personalised and safe browsing experience, making it simpler and faster, by allowing us to better understand your tastes, interests and online activity. For example, in certain websites, you can choose a background, a language or a city, preferences that can be remembered and applied when you return at a later date.
2.4. With the exception of those required for the provision of services, cookies will only be collected if and only after you state your acceptance explicitly and freely.
3. TYPES OF COOKIES USED
Cookies used by NOS are classified as to their origin, expiration and purpose.
First-party cookies are those collected by the websites or online services visited. In this case, all the cookies collected by NOS, through the website www.nos.pt or any other website under NOS’ responsibility such as cliente.nos.pt.
It may happen that NOS products or services that use a different domain name also place cookies to show you advertisements or web pages from other NOS companies that may be of interest to you.
Session cookies are temporary files that are deleted when you close the browser.
Persistent cookies remain stored in your browser until they are manually deleted or until the time period for which the cookies were programmed expires.
Cookies required for our service
These cookies are necessary and essential for the proper technical operation of the website and its features. Given this purpose, the collection of such cookies cannot be disabled on our systems.
These cookies enable the website to remember your preferences and custom feature settings so that you don't have to reconfigure the website each time you visit it (for example, remembering your language choice).
Cookies for statistical analysis of the service
These cookies are used to analyse statistical information regarding your use of NOS’ website, in order to improve its performance (for example, by storing the pages and links you accessed through the website). These cookies are collected in a way that does not directly identify you.
Personalised advertising cookies
These cookies may be installed through NOS’ website by external entities which may use them to show you ads on other websites that are relevant and suited to your interests. As an example, these cookies allow you to benefit from our tailored advertising on different websites.
The cookies used in each website or other online services of NOS companies can be looked up in more detail in the List of Cookies accessible from the Cookie Configuration page.
4. HOW TO MANAGE COOKIES
4. 1. When you access NOS’ websites and online services for the first time, a window will appear on the screen of your computer or mobile device offering you the possibility to access cookie management options.
4.3. You can manage the use of your cookies at any time using the button “Configure cookies” shown in the footer or in the settings section of NOS’ website or online service. You will be asked to review these settings every year.
4.4. Additionally, you can manage the collection and storage of cookies through the settings in your browser; you can delete previously stored cookies, as well as block the collection altogether. You can find all the information you need to do this by exploring the help pages specific to your browser, such as: