NOS’ first strategic cycle started with the performance of a thorough benchmarking of the sector, which allowed us to pinpoint the most relevant sustainability topics for the telecommunications sector.
We continued this process in 2016, analysing the topics identified with the results of an analysis of the external context (national and international sustainable development agenda, global risks, legal and regulatory framework) and internal context (NOS business strategy and risk matrix, matrix of environmental impacts and mapping of stakeholders). Although it has not yet been concluded, this process led to the preliminary identification of two main action guidelines that include 35 potentially material issues. These issues will be assessed through consultation of both internal and external stakeholders, thus concluding the strategic cycle.