To get in touch with NOS, here's how you can reach us:
For those who prefer handling tasks on your mobile phone, tablet, or PC, NOS has got you covered. Our user-friendly platforms allow you to effortlessly control your usage, manage bills, and schedule store visits or technical appointments.
For now, only availabe in Portuguese
- General support
- Sales support
General support
To get additional information about all NOS products and services - television, home broadband, telephone, mobile phone, and mobile internet.
When
For automated assistance or SIM card lock:
Every day, 24 hours a day.
For assisted technical support:
Every day, from 7:00 AM to 2:00 AM.
For assisted support on other matters:
Monday to Friday, from 9:00 AM to 9:00 PM.
You can manage your products and services on the my NOS app and Customer Area 24 hours a day, whenever and wherever you want.
Call us
931 699 000
16990
From abroad:
+351 931 699 000
931 699 000
Cost of a call to the national mobile network.
16990
From the NOS network:
- Free call for automated service, technical support and sales
- For other matters, assisted support has the cost of a call to the NOS network, according to your tariff plan, up to a maximum of €1.5 (VAT included)
- If your tariff plan includes minutes to the NOS network, the cost is 20 cents per minute, up to a maximum of €1.5 (VAT included).
From other networks:
61 cents per minute (VAT included).
From abroad:
Cost of an international call.
Sales support
To subscribe our products and services.
When
Weekdays, from 9:00 AM to 10:00 PM.
Weekends, from 10:00 AM to 10:00 PM.
Call us
16995
From national networks:
Free call.