Operational efficiency
Between 2019 and 2024, we reduced our energy consumption for data traffic by 62%. This performance reflects significant and ongoing investment in energy efficiency and emission reduction measures across our network and buildings. Key measures included: full modernisation of the mobile access network; expansion of capacity and installation of more efficient equipment, delivering energy savings of around 25% for the same traffic capacity; consolidation and virtualisation of servers; and the adoption of advanced air conditioning and lighting solutions in Data Centres, which improved energy efficiency by around 30%.
Click [here] to learn more about our energy efficiency programme.
Transition to a low-carbon fleet
In our own fleet, hybrid vehicles were introduced, representing 5% of all vehicles by the end of 2020. In 2021, we approved a mandatory policy for company cars to be fully electrified (hybrids and EVs) by 2030, supporting our transition to a low-carbon fleet. That same year, we also joined a national reforestation project to offset unavoidable greenhouse gas (GHG) emissions from employee and service vehicles. At the end of each year, emissions from our own fleet are calculated and offset through reforestation projects, with the necessary hectares of forest planted to ensure full compensation.
Decarbonising buildings and stores
In our office buildings, we implemented modernisation measures and efficient management of air conditioning systems, alongside LED lighting technology. These actions reduced total energy consumption consistently over the last five years. In 2020, energy consumption in our offices was 16% lower than in 2015, surpassing our reduction target of 9%.
In our retail stores, the remodelling process initiated in 2016 included LED lighting upgrades, which enabled consistent reductions in electricity use. In 2020, energy consumption was 43% lower than in 2015, again surpassing the target of 35%.
100% renewable electricity by 2030
Our commitment to using exclusively renewable electricity is a cornerstone of our decarbonisation strategy for 2030.
In 2024, renewable electricity represented 50% of our total consumption. To increase this share, we are exploring a range of market options and contractual models, including long-term agreements (PPAs - Power Purchase Agreements), contracting 100% renewable electricity with Guarantees of Origin, and our own production.
By the end of 2023, we had installed four solar microgeneration units in fixed-network technical rooms to assess renewable self-generation potential. In 2024, we plan to install a larger photovoltaic system at one of our Data Centres.
Click [here] to learn more about our renewable electricity strategy.
Lower energy and material consumption
Emissions occurring along the value chain – upstream (supply chain) and downstream (product and service use by customers) account for around 80% of our carbon footprint.
Mobilising suppliers, partners and customers to reduce energy and material consumption is essential to achieving our decarbonisation goals, as well as advancing circularity.
Our targets:
- 90% reduction in Scope 1 and 2 emissions by 2030 (vs 2019)
- 30% reduction in Scope 3 emissions by 2030 (vs 2019)
- Carbon neutrality by 2040