NOS Data Centres

Public information on NOS Data Centres in accordance with Decree-Law No. 84/2024, based on Directive (EU) 2023/1791 and Delegated Regulation (EU) 2024/1364.

Information relating to 2025:

Data Centre Name	Imopolis 1	Imopolis 2	DC Norteshopping
Data Centre Operator	NOS Sistemas	NOS Sistemas	NOS Sistemas
Location	NUT3: PT1B0 (Greater Lisbon) NUT2: PT1B (Greater Lisbon) NUT1: PT1 (Portugal)	NUT3: PT1B0 (Greater Lisbon) NUT2: PT1B (Greater Lisbon) NUT1: PT1 (Portugal)	NUT3: PT11A (Porto Metropolitan Area) NUT2: PT11 (North) NUT1: PT1 (Portugal)
Date of Entry into Operation	May de 2001	May de 2018	March de 2001
Operator’s Registered Office	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal
Operator’s Contact Information	+351 21 782 47 00	+351 21 782 47 00	+351 21 782 47 00
Installed Power Capacity for IT Equipment (kW)	1257	1270	510
Constructed Area of the Data Centre Computer Room (m²)	1777 m²	674 m²	622 m²
Energy Usage – PUE (Power Usage Effectiveness)	1.56	1.56	1.56

Information relating to 2024

Data Centre Name	Imopolis 1	Imopolis 2	DC Norteshopping
Data Centre Operator	NOS Sistemas	NOS Sistemas	NOS Sistemas
Location	NUT3: PT1B0 (Greater Lisbon) NUT2: PT1B (Greater Lisbon) NUT1: PT1 (Portugal)	NUT3: PT1B0 (Greater Lisbon) NUT2: PT1B (Greater Lisbon) NUT1: PT1 (Portugal)	NUT3: PT11A (Porto Metropolitan Area) NUT2: PT11 (North) NUT1: PT1 (Portugal)
Date of Entry into Operation	May de 2001	May de 2018	March de 2001
Operator’s Registered Office	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal	Campo Grande Building Rua Actor António Silva, 9 Campo Grande 1600-404, Lisbon Portugal
Operator’s Contact Information	+351 21 782 47 00	+351 21 782 47 00	+351 21 782 47 00
Installed Power Capacity for IT Equipment (kW)	1257	1270	510
Constructed Area of the Data Centre Computer Room (m²)	1777 m²	674 m²	622 m²
Energy Usage – PUE (Power Usage Effectiveness)	1.56	1.56	1.56

Without prejudice to recourse to the courts and to consumer Alternative Dispute Resolution bodies, customers may lodge a complaint with NOS Comunicações regarding any acts or omissions that breach the applicable legal, regulatory or contractual provisions. The complaint must clearly set out and substantiate the relevant grounds and may be submitted to Apartado 52121, 1721-501 Lisboa.

Customers must submit their complaint within 30 days of the date on which they became aware of the relevant facts or the date on which those facts occurred.

NOS Comunicações will forward the complaint internally to the relevant department and will respond to the customer within a maximum of 30 days from the date of receipt.